
Director of Technology Resilience
Mayo Clinic
People, process, technology. That’s the order you must adopt for building a cyber-resilient organization. Most programs invert that order. They buy the tool and hope that the behavior follows.
In this session aimed at cyber strategy leaders, Heather Costa, Director of Technology Resilience at Mayo Clinic, discusses the importance of shifting from a prevention-led cybersecurity model to a resilience-focused approach. Through personal and healthcare examples, she outlines a pathway for navigating your organizations Worst Day—with the goal of not restoring individual applications but recovering the critical workflows you must have to bring your business back.