In this episode, Angie dives into the organizational and cultural work that most identity programs skip. She shares why identity deserves its own program, how to apply OCM to bring resistant stakeholders on board, and why governance must come first. Angie’s core argument is that if identity security creates too much friction, people will route around it, and that’s where the real risk lives.
This episode makes the case that the hardest part of identity security isn’t the technology, it’s getting people to trust it enough to stop working around it.